Ryze Support

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Frequently asked questions

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01 — Account & sign up

Nope. Any email works. Google sign-in is available where enabled.

Choose “Forgot password” on the sign-in page and we’ll send a reset link to your email. If you can’t get into your inbox, email support.

02 — Study helper

We’re expanding coverage across core subjects, not limited to one curriculum. Available subjects may vary as Ryze grows.

Yes. It’s built for exam prep, with worked examples and direct answers when you need them, not long explanations you don’t need.

03 — Wellbeing

No. It offers daily check-ins, journaling, and quick resets when study stress builds up. It isn’t a substitute for professional support. Learn about Ryze Wellbeing.

Your entries are private to you. In the current demo, they stay in your browser session. Production data handling will be described in our Privacy Policy.

We’ll point you toward real support, like a school counsellor, trusted adult, or local helpline. Find more support options.

04 — University planning

It compares your profile with available university information to show how well options may fit, so you can build a more focused shortlist. It isn’t an admissions decision or guarantee.

No. Coverage is expanding. Check the University Planning section for the places and data sources currently available.

05 — Billing

Yes. Ryze is free during early access.

Not yet. Ryze Pro is coming later. Everything is free to use right now.

06 — Privacy & data

We’re building Ryze to meet the privacy requirements that apply, including UAE data protection rules, and we don’t sell personal data. Read our Privacy Policy for current demo details and the items being finalised before launch.

Yes. Email support@ryzeapp.org and we’ll help process your request.

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Choose the kind of support you need. We’ll help you find the right next step.

Need more support right now?

If you’re worried about your wellbeing, talk to a school counsellor, trusted adult, or local helpline. If anyone is in immediate danger, contact local emergency services.

See wellbeing support options
Still stuck?

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